Policies & Responsible Gaming

1. Privacy & Data Protection Policy

Dubet N.V., operating as 11W.COM, is committed to safeguarding the personal and financial privacy of all registered members. This Privacy Policy outlines how your data is collected, stored, processed, and secured in compliance with international data privacy standards and Curaçao gaming regulations.

Information We Collect

• Account Information: Mobile phone number, chosen username, password hashes, and unique Member ID.
• Payment & Banking Data: Linked bank account numbers, IFSC codes, and UPI Virtual Payment Addresses (VPAs). Note: 11W does not store private 4-digit or 6-digit banking PINs.
• Device & Network Data: IP address, device type, operating system version, and encrypted session logs to detect multi-account fraud.

Zero Third-Party Commercial Sharing

11W does not sell, lease, or monetize user data to third-party advertising companies. Your data is used exclusively to facilitate banking settlements, verify gaming turns, and deliver requested services.

2. Responsible Gaming Policy

Real-money online gaming is intended strictly as a form of adult recreation and entertainment. It should never be viewed as an alternative to primary employment or a guaranteed method to resolve financial distress. Gaming outcomes carry financial risk and may become habit-forming if not managed with discipline.

Player Protection Tools Built into 11W

• Daily Deposit Limits: Players can set daily or weekly deposit caps directly through their account settings or via our support team.
• Voluntary Self-Exclusion: If you feel your gaming is becoming compulsive, you can request temporary or permanent account deactivation. During self-exclusion, all marketing messages are halted and logins are barred.
• Underage Gaming Prohibition: 11W strictly prohibits persons under the legal age of 18 (or 21 in select jurisdictions) from participating. Any minor account identified is terminated immediately with forfeiture of all funds.

3. Fair Play & RNG Certification

Fairness is the cornerstone of 11W. All titles hosted on the platform—including video slots from JILI and PG Soft, card classics, and multiplier crash titles like Aviator—are audited by independent testing laboratories including BMM Testlabs and GLI.

Provably Fair SHA-256 Multipliers

In crash games such as Aviator, outcomes are determined using public cryptographic SHA-256 algorithms combining server and client seeds. Round outcomes cannot be predicted or manipulated by 11W or any individual player. For a complete tactical breakdown of these mechanics, read our Aviator strategy guide.

4. Anti-Money Laundering (AML) & KYC

In accordance with Curaçao gaming directives and global financial regulations, 11W employs rigorous Anti-Money Laundering safeguards to prevent financial fraud, terrorist financing, and illicit transactions.

• Strict Name Matching: Withdrawals are disbursed only to bank accounts or UPI VPAs bearing the verified name of the registered account holder.
• Transaction Monitoring: The system monitors rapid deposit-and-immediate-withdrawal patterns without gaming turnover, in accordance with our Terms and Conditions.
• High-Value Identity Verification: Cumulative withdrawals crossing high regulatory thresholds may require submission of government identification.